JonathanEdwards
November 24, 2022
"Superfast delivery"
Superfast delivery
DarleneFox
November 07, 2022
"Issues Faced"
To start off, there's no option on your website to input a VAT ID. I've emailed three times to make it clear that we need an invoice. Also, for an order around 1000 €, we ended up paying 400 € in customs. I get that this isn't directly your issue, but it’s not obvious that you’re based in the UK when you first look at your site. Thanks.
"Absolutely adore it and would buy again..."
I'm really into it and would definitely grab another for my projects.
ChristianWagner
July 20, 2022
"Super responsive and helpful (even on..."
Super responsive and helpful (even on Instagram), the shipping delay for the touchboard was a bit lengthy, but it’s functioning perfectly. The packaging was great too, simple and informative (with clear instructions inside).
crazybird573
July 19, 2022
"Still No Package and No Email Response"
I’m still waiting on my order. It’s been nearly a month, and I haven’t received anything. I’ve reached out multiple times via email, but I haven’t heard back from you.
crazybutterfly599
July 08, 2022
"my package is still missing"
I still haven't gotten my package. I placed my order around June 20th, if I remember right. I'd love to write a positive review if I actually had the product.
TaylorAnderson
June 17, 2022
"My Touchpad Was Essential, But..."
My touchpad was essential, but the manufacturer has ceased its production. They really need to figure this out!
yellowswan518
June 15, 2022
"Incredible item, had a blast!"
This incredible item brought me so much joy! The video tutorials on the Bare Conductive website are super easy to follow. Plus, the delivery was speedy, and they were quick to respond to my questions, which was really helpful.
beautifulfish593
June 09, 2022
"Awesome gadgets, fantastic breakthroughs"
Awesome gadgets, fantastic manuals and tutorials along with enjoyable apps. Big thanks to Bare Conductive for the creativity!
beautifulrabbit546
May 25, 2022
"Feels like I've tried it all now"
Feels like I've tried it all now, should keep me occupied for quite a while. I'm really looking forward to using it with various teams and a major project I'm tackling. The customer service is top-notch too!
bluemouse637
April 27, 2022
"Great buying experience"
Had a solid buying experience, and I totally suggest this seller.
beautifulgoose517
April 26, 2022
"Lack of Support from Customer Service"
Hey there,
I've got a few items stuck at Customs, and I can't seem to reach anyone to get this sorted out. No replies to my emails and no one picks up the phone.
Customer service is just terrible!!!
My stuff has been held up at Customs for over a week now.
After your response yesterday on Trustpilot, we haven't seen any action from your side to fix this issue. We really need the documents to get our products imported.
A shipment from order #2504 is on its way.
Please lend a hand as soon as you can.
Thanks!
"Still no sign of my order"
I’m still waiting on my package. It’s been nearly a month, and I haven’t seen anything yet.
"Item didn't make it to my location"
The item never showed up in my country. I opted for standard shipping, and since it didn't come, they mentioned sending a replacement with tracking. However, I still haven't received the tracking code for the new order.
"Awesome product at an awesome price!"
I’m employed at a science center in Edmonton, Alberta, Canada. For several years, I’ve been involved with touch exhibits. This touch board you offer is fantastic and saves me a ton of time and cash compared to building from the ground up. It’s a top-notch and user-friendly board that really makes me happy. I’ll surely be purchasing more boards for upcoming projects. So far, while testing this board for an exhibit I’m working on, it’s functioning flawlessly. No letdowns here, great work Bare Conductive!